Privacy Policy

1. Introduction

Welcome to DigitalOttStore.com (“we”, “our”, or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect your personal information when you use our OTT platform.

By accessing or using our services, you agree to the terms described in this Privacy Policy. If you do not agree, please refrain from using the platform.

2. Information We Collect

We collect a variety of information to provide a seamless and personalized experience:

Personal details, including your name, email address, phone number, billing/shipping address, and date of birth.
Account and payment information, such as subscription details and transactions, which are securely handled by trusted third-party payment processors.
Content usage data, including your viewing history, watchlist, favorites, search queries, and interactions with content.
Technical data, such as your IP address, browser type, device model, operating system, and information collected through cookies or similar technologies.

3. How We Use Your Information

The data we collect is used to:

Provide and enhance our streaming services
Customize content recommendations and user experience
Manage your account and subscription
Process payments securely
Send updates, newsletters, and promotional materials (only with your consent)
Respond to support inquiries and troubleshoot issues
Detect and prevent fraudulent or unauthorized activity

4. Sharing Your Information

We may share your information with:

Service providers who help us operate and maintain the platform (e.g., cloud hosting, customer support, analytics)
Payment gateways to process financial transactions securely
Authorities or legal entities when required by law or legal processes
Partners and affiliates, but only when we have your consent
Marketing and advertising platforms for personalized content or offers, if you opt in

We do not sell or rent your personal data to third parties.

5. Cookies and Tracking Technologies

Cookies and similar tracking tools are used to improve your experience, understand user behavior, and offer relevant content. You may adjust your browser settings to block cookies, but some site features may not function properly as a result.

6. Data Retention

Your personal data is stored only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to legal and operational requirements.

7. Security

We employ industry-standard security protocols to protect your information. While we do our best to safeguard your data, no online system is completely secure. Please take steps to protect your own credentials as well.

8. Children’s Privacy

Our services are not directed at children under the age of 13 (or as defined by your local jurisdiction). We do not knowingly collect data from children without parental consent.

9. Your Rights

Depending on your location, you may have the right to:

Access or update your personal data
Request deletion of your information
Withdraw previously given consent
Restrict or object to certain uses of your data
File a complaint with a data protection authority

To exercise these rights, please contact us at [Insert Contact Email].

10. Third-Party Links

Our platform may include links to third-party websites or services. These are governed by their own privacy policies, and we are not responsible for their content or practices.

11. Changes to This Policy

We may revise this Privacy Policy periodically. When significant changes are made, we will notify users via email or platform alerts. Continued use of the service after such updates constitutes your acceptance.